Fireflies.ai

What it is

Fireflies.ai is a meeting assistant bot that records, transcribes, and summarizes calls across Zoom, Meet, Teams, and dialers, then files everything into a searchable workspace. Its “AskFred” assistant answers questions across your whole meeting history, and it pushes summaries and action items into Slack, Notion, and CRMs automatically.

Our verdict

The strongest choice when meetings pile up and you need to find things later. The cross-meeting search is the standout — ask “what has this customer said about onboarding across all our calls?” and get a real answer, which no notepad-style tool matches. Integrations are broad and reliable, so recaps land in Slack and action items sync to your CRM without copy-paste.

Where it falls short: the 2026 move to AI credits means the good features meter out — heavy AskFred and summary use burns through your allotment, and the free tier’s storage fills in weeks. It’s also a bot-in-the-room tool, so it’s wrong for confidential discovery.

Get value in 10 minutes

1. Connect your calendar so Fireflies auto-joins scheduled calls, or add fred@fireflies.ai as a guest to a specific meeting.
2. Let it record your next team sync; the transcript and summary appear in your dashboard afterward.
3. Open AskFred and ask: “Summarize the decisions and list action items with owners from this meeting.”
4. Set up a Slack integration so each meeting’s recap auto-posts to your team channel.
5. Use the global search bar to query a topic across every past meeting — confirm it surfaces the right calls before you rely on it.